Make your work easier
with realpacking

Check video
from anywhere
to send
Recording Program

Connect It,
and automatically record video logs

Recording the video log per order makes it easy to find it whenever needed. Video logs can be used for various purposes, including evidence of customer claims, marketing materials, and logistical records.
Global cloud

Cloud Makes It Efficient

Leverage the global cloud to reduce upfront costs of developing software and improve service with superior security. Also, access the CMS from anywhere in the world to easily view and send video logs and never worry about a shortage of hardware due to video files.
Permission control to Sub-account

Management Gets Easier

Admins create sub-accounts and grant permissions based on departments or roles to manage the organization. The permission control enhances the security of the company's data since users only have access to the features granted to them.
* Available in Enterprise and above
Inspection Mode

Send Out The Order
With No Mistake

Even with no integrated logistic solution, the Realpacking inspection mode ensures you have the right products and quantities ready to ship. Inspection mode checks the items against order information and alerts any mispackaged items to prevent mistakes.
Bulk Message

Send Video Logs
In Bulk Message

Once the order information is uploaded to the CMS, you can use the bulk messaging feature to send video logs to customers around the world. Messages can be sent via SMS, email, or other messaging apps, and you can also check the result of outgoing messages on the CMS.

Give Your Customer
A Special Moment

Video log sent to customers (a.k.a viewpage) enhances the customer experience as they can see how their order is packaged and shipped with their own eyes. The viewpage is fully customizable from a review widget, Q&A, to order status. Also, inserting the brand logo onto the video log or advertisement video for marketing purpose is possible.

Connect possibilities with APIs.

Easy Connection With
Other Tools You Use

Easily integrate with warehouse management system to record video logs without changing working procedures.

Added URL,
Added New Experiences

Create a special user experience
by adding a video log's URL in the shipping message without compromising privacy issues.

Embed Video Log
Into Your App

Embedding video logs into
your brand app via API encourages your customers to return to the app one more time.

Easy to adopt

Start Simple and Fast

Use Ready-made equipment

A webcam, barcode scanner, and laptop are all you need. Get ready-made products and immediately record video logs no matter where you are.

Fast adoption and installation

Signing up, installing equipment,
and testing can be done in one to two business days.
Equipment and Maintenance

Convenience guaranteed

move around the equipment

The simple composition of the equipment makes it easy to move around. The setup of the working area can be changed to fit the user's needs.

Easy maintenance

There is no need to take apart the whole composition of the working area. Replace broken parts to fix the problem.

Always Support

Variety ways to communicate

Provides multiple communication methods for better service, which includes chat, phone, email, remote support, and inquiry.