Advanced logistics
video logging system

Upload video logs per order, instantly search and send customized messages,
quickly resolve claims for less loss cost, increase brand credibility and customer satisfaction.

Advanced logistics
video logging system

Upload video logs per order,
instantly search and
send customized messages,
quickly resolve claims for less loss cost, increase brand credibility
and customer satisfaction.

Realpacking
solves everyone's problems.

Create a relation

Customer Service

Create a branding

Marketing Team

Create an accuracy

Logistic Center

Customer Service

Quickest Way To Process Customer Claims

No more emotional stress. Immediate response to customer claims with video logs.

Less Inquiries to Answer

Unnecessary questions drop by 80% when sending video logs to customers.

Malicious Claims reduce

Malicious claims drop by 50% When customer receive video logs before their order arrival.

search the video log

30 seconds to find videos without help from other departments and respond to claims.

Clear Evidence

Video log becomes clear evidence to prove against any claims over the orders.

Marketing

Create Better Branding

Provide a unique brand experience to your customers through Realpacking.

Increased Credibility

Customers realize how much the brand values them when watching videos and start to trust the brand.

repurchase increases

15% of customers tend to revisit the site to purchase more products after wathcing video log.

word-of-mouth Effect

The experience of watching video logs spreads through social media because of its uniqueness.

Another way of branding

Including brand advertisements and/or brand logos on the viewpage enhances brand awareness.

Logistic Center

Stay Focused On Your Tasks

Reduce unnecessary support and efficiently reposition your workforce.

Clear proof, Video Evidence

95% of compensation cost drops as the video log can used as evidence to solve claims.

Efficient worker Arrangement

No need to help other departments solve claims. Instead, rearrange workers for better efficiency.

Increase responsibility

The personal account given to workers makes them to be more cautious while packing orders.

Optimize workspace

Reduce warehouse operating costs by building an optimized logistics system.

Simply reconnect to the new logistics program to use our solution.
Simply use inspections mode without a logistics system.
Simply search videos by invoice number.
Simply add the video URL to an existing shipping message.
Simply add video to the company's app to increase revisits.

Learn More

Easily adopt the Realpacking solution in any country.
Easily save videos to cloud storage and view them from anywhere.
Easily issue sub-accounts to be used by departments.
Easily view video logs regardless of departments on the CMS.
Easily move installation around wherever needed.

Learn More

Quickly install equipment even on the same day.
Quickly send videos to all your customers with the bulk message.
Quickly fix equipment by replacing broken parts.
Quickly resolve issues with remote support.

Learn More

We are moving forward
‍with many companies.

"Realpacking makes the shipping
process accurate and transparent."

“We Searched For Ways To Provide
New Experiences To Our Customers,
And Realpacking Made It Possible.”

“Realpacking Helped Us Build
A System To Record Every Step Of Logistic Process.”

“Korea's Largest Coffee Chain
Franchise Ediya Solved Conflict With Realpacking.”

“We've created a reliable system that records the product inspection process with Realpacking.”

“We Created A Brand New Business
With Realpacking.”

“Reduced claim processing time
from 2 hours to 10 seconds."

“We've reduced unnecessary inquiries because customer can see the Realpacking video right in the our app.”

"Realpacking makes the shipping
process accurate and transparent."

“We Searched For Ways To Provide
New Experiences To Our Customers,
And Realpacking Made It Possible.”

“Realpacking Helped Us Build
A System To Record Every Step Of Logistic Process.”

“Korea's Largest Coffee Chain
Franchise Ediya Solved Conflict With Realpacking.”

“We've created a reliable system that records the product inspection process with Realpacking.”

“We Created A Brand New Business
With Realpacking.”

“Reduced claim processing time
from 2 hours to 10 seconds."

“We've reduced unnecessary inquiries because customer can see the Realpacking video right in the our app.”

Advanced logistics
video logging system

Advanced logistics
video logging system

Advanced logistics
video logging system