with Video Logs
No more Delivery Disputes, Tracking the Causes, Wasting Workforce,
and Customer Service Stress with Realpacking.
No more Delivery Disputes, Tracking the Causes, Wasting Workforce, and Customer
Service Stress with Realpacking.
Records the Packing Process
with a Tracking Number.
Leaving Video Logs of the Packing Process.
It helped reduce the claim process time by 30 seconds,
reducing the inflow of customer service by 85%.
Over Delivery Complaints.
Communicate With Confidence.
Check our customer stories who are improving customer experience(CX) and claim process through Realpacking.
Client Sales Strategy
Provide differentiated services to clients by improving customer service work tasks, enhancing brand image, and customer satisfaction.
Optimize Work Efficiency
Optimize work efficiency by integrating WMS or other management programs with Realpacking to record the packing process.
Provide Video API
Add the recorded video to the existing delivery notification message. You can also search and check the packing video directly from the customer service program.
Reduced Order Cancellation
Send packing video to the customer, it will dramatically reduce the order cancellation rate before arrival.
Customer Experience (CX) with Realpacking.