Don't worry about
Anymore
Don't worry about
Anymore
Don't Worry About
Anymore

Advanced logistics
video logging system

Upload video logs per order, instantly search and send customized messages,
quickly resolve claims at a lower cost, increase brand credibility and customer satisfaction.
Contact us

Advanced logistics
video logging system

Upload video logs per order, instantly search and send customized messages,
quickly resolve claims for less loss cost, increase  brand credibility and customer satisfaction.
Contact Us

Advanced logistics
video logging system

Upload video logs per order,
instantly search and
send customized messages,
quickly resolve claims for less loss cost, increase  brand credibility
and customer satisfaction.
Contact Us

Realpacking
solves everyone's problems.

Create relationships

Customer Service

Enhance branding

Marketing Team

Improve accuracy

Logistic Center

Customer Service

Quickly Solve Customer Claims

No more emotional stress. Immediate response to customer claims with video logs.
Fewer Inquiries to Answer
Sending video logs to customers reduces unnecessary questions by 80%.
Reduction in Malicious Claims
Malicious claims drop by 50% when customers receive video logs before their orders arrive.
Search the Video Logs
Find videos in 30 seconds without assistance from other departments and quickly respond to claims.
Clear Evidence
Video logs serve as clear evidence to refute claims regarding orders.
Marketing

Enhance Your Brand Identity

Deliver a unique brand experience to your customers with Realpacking.
Increased Credibility
Through the videos, customers perceive the brand's appreciation for them, enhancing trust.
Repurchase Increases (Customer Retention)
15% of customers are more likely to revisit the site and purchase additional products after watching video logs.
Word-of-Mouth Effect
The unique experience of watching video logs spreads through social media.
Another Way of Branding
Including brand advertisements and logos on the Video Message enhances brand awareness.
Logistics Center

Stay Focused On Your Tasks

Minimize unnecessary support tasks and strategically reallocate your team to optimize efficiency.
Clear Proof, Video Evidence
95% of compensation costs drop because the video log can be used as evidence to resolve claims.
Optimize Your Team's Efficiency
Strategically redeploy staff members previously assigned to mis-shipment issues to enhance operational effectiveness.
Strengthen Accountability
Providing workers with personal accounts encourages them to be more cautious when packing orders.
Optimize Workspace
Reduce warehouse operating costs through an optimized logistics system.
Realpacking is Simple
  • Simply connect to the new logistics program to use our solution.
  • Simply use Inspection Mode without a logistics system.
  • Simply search videos by invoice number.
  • Simply add the video URL to an existing shipping message.
  • Simply add video to the company's app to increase revisits.
Learn More
Realpacking is Easy
  • Easily adopt the Realpacking solution in any country.
  • Easily save videos to cloud storage and view them from anywhere.
  • Easily issue sub-accounts to be used by departments.
  • Easily view video logs from any department on the CMS.
  • Easily relocate the installation as needed.
Learn More
Realpacking is Quick
  • Quickly install equipment in one day.
  • Quickly send videos to many customers with the bulk messaging feature.
  • Quickly fix equipment by replacing broken parts.
  • Quickly resolve issues with remote support.
Learn More

Connect Realpacking to Other Tools You Use.

Easily integrate it with your WMS (Warehouse Management System) or OMS (Order Management System) to maintain efficiency and create video logs for your customers.
Find More Solution Partners
파트너 솔루션, 사방넷 로고
파트너 솔루션,퍼스트몰 로고
파트너 솔루션, 샵플링 로고
파트너 솔루션, 가비아 CNS 로고
파트너 솔루션, 셀메이트 로고
파트너 솔루션, 이지어드민 로고
파트너 솔루션, 카페24 로고
파트너 솔루션, NHN 커머스 로고

We are moving forward
with many companies.

"Realpacking makes the shipping
process accurate and transparent."
스메그 코리아 로고
“We searched for ways to provide
new experiences to our customers,
and Realpacking made it possible.
로고. 한섬
Realpacking helped us build
a system
to record every step of logistic process.”
LG H&H logo
“Korea's largest coffee chain
franchise, Ediya solved conflict with Realpacking.
로고, 이디아
“We've created a reliable system that records the product inspection process with Realpacking.”
로고. 번개장터
We created a brand new business
with Realpacking.”
LG Electronics Logo
“Reduced claim processing time
from 2 hours to 10 seconds."
에치와이 로고
"We've reduced unnecessary inquiries because customers can see the Realpacking video right in our app."
코너마켓 로고
"Realpacking makes the shipping
process accurate and transparent."
스메그 코리아 로고
“We Searched For Ways To Provide
New Experiences To Our Customers,
And Realpacking Made It Possible.
로고. 한섬
Realpacking Helped Us Build
A System
To Record Every Step Of Logistic Process.”
LG H&H logo
“Korea's Largest Coffee Chain
Franchise Ediya Solved Conflict With Realpacking.
로고, 이디아
“We've created a reliable system that records the product inspection process with Realpacking.”
로고. 번개장터
We Created A Brand New Business
With Realpacking.”
LG Electronics Logo
“Reduced claim processing time
from 2 hours to 10 seconds."
에치와이 로고
“We've reduced unnecessary inquiries because customer can see the Realpacking video right in the our app.”
코너마켓 로고
Read More Case Studies

The story of logistics and e-commerce

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